Choose from more than 20 industry insiders to make an informed decision today
Between them, our experts have over 350 years experience in aged care, home and community care and retirement living—and the skills to support both consumers and their families & providers and senior leaders.
Your questions answered.
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"We had been struggling for months to get CHSP services and couldn't. My mother’s needs were growing all the time. Viktoria knew exactly what to do in My Aged Care and within a few weeks we were getting our CHSP services.
Debbie, The Gap
A friend told me about Insider Information, and I am so glad I contacted them. Tanya is not only extremely knowledgeable about everything aged care but also has older parents who live far away so she really understood the challenges I was facing.
Juliette, Castle Hill
Tanya helped me understand the system, spent time to understand us and documented his needs better than I even knew was possible. With her help, we secured the home care my father needed. I’m so relieved.
Margaret, Warrigal
How we help Individuals and Families
Feeling overwhelmed by the aged care maze?
We can guide you through. We provide:
- Unbiased advice - We're not affiliated with any aged care providers and we don't receive any commissions or referral fees.
- Seasoned experts - We know the ins and outs of the system from years of experience.
- Personalised support - we listen to your situation and provide guidance for your specific needs.
Get the right information to make informed decisions and find clarity and peace of mind.
We’ve helped people:
- identify the care options available and decide which is right for them
- understand the costs involved in all types of aged care
- make caring for an ageing loved one easier
- get the best outcome from an aged care assessment ACAT)
- understand how to best use their Home Care Package
- navigate family aged care decisions
- understand how to choose the right Residential Aged Care
- much more
How we help businesses and professionals
We’ve helped Boards, Businesses and Professionals:
- simplify industry reform or legislative requirements
- resolve workforce planning & care minute challenges
- provide comprehensive responses to regulatory bodies
- get fast expert guidance about clinical care
- improve ANACC
- prepare for accreditation.
- work through people problems
- get expert perspective for a key decision
- improve consumer experience and occupancy
- strengthen leadership & retention
- much more
Are you an aged care provider or working in the aged care industry?
Often if you could just 'pick the brain' of someone who knows you'd save hours of precious time.
Our Industry Insiders are highly experienced senior leaders who share their current, real world knowledge so you can easily make decisions and take informed action.
Our unique service is ideal when you don’t want to bring on a new hire or retain a consultant but you're missing in-house expertise or need another perspective.
Executive experience & clarity is a conversation away.
WHAT MAKES US DIFFERENT
At Insider Information, we are committed to providing unbiased, unguarded advice about what you need, when you need it. There is zero selling. Just expert knowledge shared so you can make an informed decision that’s right for you.
Founded by an Aged Care nurse with 20+ years in leadership roles, our service allows clients to pick the brain of an expert—specifically, a subject matter expert or a leader in the Aged Care field.
Ultimately, we want to make the wisdom and knowledge you need accessible. Think of it like having a coffee with an experienced friend or a mentor to pick their brain. A conversation designed just for you where they answer your questions, help you make informed decisions and fill your knowledge gaps with their proven expertise.
Our Insiders don't hold back on sharing their insights. There's no end game, no ulterior motive, no awkwardness. Simply an intention to share what they know about what you asked, offering up unguarded, unbiased and personalised information.
So you can feel confident in whatever you choose to do next.