expert aged care advice

Your trusted source for on demand, unbiased, personalised advice from expert industry insiders

Choose from more than 20 industry insiders to make an informed decision today

Between them, our experts have over 350 years experience in aged care, home and community care and retirement living—and the skills to support both consumers and their families & providers and senior leaders.

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Your questions answered.

"We had been struggling for months to get CHSP services and couldn't.  My mother’s needs were growing all the time. Viktoria knew exactly what to do in My Aged Care and within a few weeks we were getting our CHSP services.

Debbie, The Gap

A friend told me about Insider Information, and I am so glad I contacted them.  Tanya is not only extremely knowledgeable about everything aged care but also has older parents who live far away so she really understood the challenges I was facing.

Juliette, Castle Hill

Tanya helped me understand the system, spent time to understand us and documented his needs better than I even knew was possible. With her help, we secured the home care my father needed. I’m so relieved. 

Margaret, Warrigal

How we help Individuals and Families

Concerned about an ageing loved one's wellbeing?

We know this is a stressful time for you. One rife with guilt, questioning and worry as you decide what to do next.

Our experts can provide information, insights and answers to help you navigate this emotive topic (and save you time) with support, compassion, and a personalised perspective—not just a Google article, and not from an organisation wanting you to choose them.

Clarity and peace of mind for your best next steps is a conversation away. 

We’ve helped people:

  • identify the care options available and decide which is right for them
  • understand the costs involved in all types of aged care
  • make home safer for an ageing loved one
  • get the best outcome from an aged care assessment
  • understand how to best use their aged care package entitlement
  • understand when to admit their loved one to care. (And equally, when to hold off)
  • much more

How we help businesses and professionals

We’ve helped Businesses and Professionals:

  • understand and act on industry reform or legislative requirements
  • resolve workforce planning & rostering problems
  • create a proposed plan to boost profitability
  • improve clinical care
  • meet accreditation requirements.
  • work through an issue they're experiencing with a customer or employee
  • address a compliance issue
  • gain the expertise needed to support their management team or board in a key decision
  • much more

Are you an aged care provider or working in the aged care industry?

Consult one of our experts for tailored, targeted insights to help you make better decisions, address challenges before they escalate, and take informed action.

Our exclusive service is ideal when you lack in-house support or need additional expertise on a topic but don’t want to bring on a new hire, and a full consulting package is unnecessary or out of reach.

Clarity and peace of mind for your best next steps is a conversation away. 

WHAT MAKES US DIFFERENT

At Insider Information, we are committed to providing unbiased, unguarded advice about what you need, when you need it. There is zero selling. Just expert knowledge shared so you can make an informed decision that’s right for you.

Founded by an Aged Care nurse with 20+ years in leadership roles, our service allows clients to pick the brain of an expert—specifically, a subject matter expert or a leader in the Aged Care field.

Ultimately, we want to make the wisdom and knowledge you need accessible. Think of it like having a coffee with an experienced friend or a mentor to pick their brain. A conversation designed just for you where they answer your questions, help you make informed decisions and fill your knowledge gaps with their proven expertise.

Our Insiders don't hold back on sharing their insights. There's no end game, no ulterior motive, no awkwardness. Simply an intention to share what they know about what you asked, offering up unguarded, unbiased and personalised information.

So you can feel confident in whatever you choose to do next.