Aged Care Clarity Consultation
Is Googling your way through aged care leaving you with more questions than answers? Navigating aged care is complex and often overwhelming. Information is everywhere, but making sense of it all—and finding what’s right for you—is another story.
Whether you’re just beginning to explore your options or already knee-deep in paperwork, costs, and caregiving, you deserve clear, straightforward guidance.
Sure, you could spend hours wading through websites, government information, or providers’ marketing pitches… or you could get one hour of real, personalised guidance with an independent expert. No sales pitches, no marketing fluff—just clear, unbiased answers tailored to your questions.
In your session, we’ll focus on what matters most to you, whether it’s understanding your options, the system, assessments, planning for future needs, or managing costs. And if you're not sure where to start or what to ask, that's ok, we really are experts and will quickly work out where you're at and be able to guide you Afterward, we’ll send you a recording of the session and any of our super helpful resources discussed directly to your inbox.
It’s like having your very own “Dr. Google” for aged care—only better.
Ready to get Aged Care Clarity? Simply click the link below to book your consultation.
We’re looking forward to supporting you and helping you find clarity in the aged care journey.
Specialist aged care expertise
Navigating care options and the ageing journey is unique and deeply personal, with health intersecting with financial considerations, family capacity, geography, cultural values, and personal preferences. Despite the abundance of information online, finding truly independent, specialist guidance that addresses your specific situation can still feel daunting.
Our experts provide clear, practical insights tailored just for you—free from sales pitches, hidden agendas, or referral fees. Each professional brings a wealth of specialised knowledge, delivering straightforward, unbiased information that cuts through the noise and focuses on what matters most: your needs and next steps.
No need to sift through one-size-fits-all advice or decode provider marketing—this is guidance personalised to your unique circumstances, from experts who truly understand aged care. And because we’re fully independent, we can share insider knowledge that genuinely makes a difference.
When the ageing journey feels overwhelming or you want to make informed decisions efficiently, let us connect you with a specialist who can help you move forward with confidence and clarity.
Tailored Support Plans
Navigating Aged Care with Confidence
Feeling Overwhelmed?
Aged care can seem daunting. Each journey is unique, yet some paths are more travelled. With years of experience, we’ve become familiar with these routes and deeply understand your challenges.
Tailored Guidance Just for You
Our comprehensive support plans, crafted from extensive experience, navigate common aged care stages and are fully customisable to your specific needs. From ACAT assessments and financial guidance to managing complex clinical needs and making residential care decisions, our experts guide you every step of the way.
What You Will Gain:
- Peace of Mind: Make informed decisions with confidence.
- Ease Your Stress: We clarify and simplify the complex, saving you hours of precious time.
- Expertise When You Need It: Access the right support at each stage of your journey.
- Enhanced Care Outcomes: Leverage our insider knowledge to secure the care you deserve.
Your Partner in Aged Care
With Insider Information, you gain a dedicated team committed to supporting you every step of your aged care journey. We are not paid by referrals or commissions from aged care providers. We are completely independent and only on your side.
Not sure what’s next or what’s right for you?
Give us a call. We can answer your questions on the spot, help you choose the right expert, or guide you to the right support plan for you.
aged care approval navigator
Ideal for those with urgent or complex needs, experienced nurses who know the system will swiftly navigate through the process to ensure your application and assessment are robust, helping you access the care you need efficiently.
Care Management Compass
This is suited to those who have been allocated their home care package and want ongoing expert guidance to self manage their home care package, maximise the care and services they get & stay on top of changes to the rules.
Residential Care Pathway Guidance
The transition to residential care is daunting for families. Reduce the stress with expert guidance for your specific needs. Find the right facility, make informed financial choices and have a smooth transition into care.
Aged Care Unveiled Masterclass
Perfect for those new to aged care or anticipating future needs who want to feel confident and prepared. Gain the knowledge, tools and support you need to make informed decisions about everything ageing and aged care.
"We had been struggling for months having been approved for CHSP but still couldn’t get services and my mother’s needs were growing all the time. I felt helpless and frustrated, knowing she deserved better but not knowing how to get it. That’s when I found Insider Information. Viktoria knew exactly what to do in My Aged Care and within a few weeks we were getting our CHSP services. She took the time to understand our situation and helped us navigate the complex process of getting her a home care package. With her support, we successfully secured a level 3 home care package, which has made a world of difference for my mother’s quality of life. I now use Insider Information for ongoing guidance to self-manage her package and I feel confident knowing she’s getting the care she truly needs.
Debbie, The Gap
"Living in Sydney with my parents in Queensland has always been difficult, but as their health started to decline, I felt completely overwhelmed and guilty that I couldn’t be there to help them. I didn’t know where to start, I was anxious about something happening and how I would cope with my job and family so far away. I really had no idea where to start. A friend told me about Insider Information, and I am so glad I contacted them. Tanya is not only extremely knowledgeable about everything aged care but also has older parents who live far away so she really understood the challenges I was facing. She helped me set up strategies that gave my parents and me peace of mind and even got home care services in place for them. Now, I feel reassured, knowing that I have things in place to monitor how they are going and that they are well-cared for. I can finally stop worrying about what is happening or might happen.
Juliette, Castle Hill
"When I first tried to navigate My Aged Care, I felt completely overwhelmed by the bureaucracy and endless paperwork. I was desperate to get home care for my father but kept hitting roadblocks. After connecting with Tanya through Insider Information, everything changed. She helped me understand the system, spent time to understand us and documented his needs better than I even knew was possible. With her help, we not only secured the home care my father needed but also found additional services that made his life easier. I’m so relieved, knowing my father is well-supported at home."
Margaret, Warrigal
Feeling Overwhelmed by Home Care Choices? Navigating the home care system can be overwhelming, with its complex processes and lengthy waiting lists. For many people, finding themselves spending hours, seeming to go in circles, still uncertain and with no outcomes in sight is very stressful. Our Home Care Navigator service cuts through the confusion, guiding you to the right home care package for your loved one without the stress.
Tailored Support Options:
- Guidance (6 sessions): We'll guide you through each step
- Done-for-You Service: Let our aged care experts handle everything, ensuring a smooth and swift application process.
How We Help:
- Comprehensive Needs Assessment: Either learn to assess your loved one’s needs with our help or let our clinical experts do it for you, creating a strong support plan.
- Preparation for Assessment: Understand the assessment process, know who should attend, what to share, and questions to ask.
- ACAT Expertise: Leverage our deep understanding of Aged Care Assessments (ACAT) to secure the best possible outcome.
- Dedicated Advocacy: We advocate tirelessly to secure the most suitable home care package swiftly.
Key Benefits:
- Personalised guidance tailored to your unique needs.
- Expert knowledge of the aged care system reduces stress and ensures informed decision-making.
- Improved care outcomes, ensuring your loved one receives the best possible support.
Your Peace of Mind is Just a Call Away Don’t let the complexities of aged care weigh you down. Our Home Care Navigator service unlocks the support your loved one deserves, ensuring they receive the best care as soon as possible.
Ready to Simplify Your Journey? Call us on (03) 9969 5040 or request a call back. Before we get started we listen to your situation and talk with you to make sure this package is right for you.
AGED CARE APPROVAL NAVIGATOR - FAQ's
Care Management Compass
Simplify Your Home Care Management
Want the Flexibility of Self-Management with Expert Guidance? Navigating a home care package independently offers flexibility and control but can also seem daunting. Our Care Management Compass service provides the perfect blend of freedom and support, guiding you smoothly through caregiving challenges to ensure your loved one's well-being.
Tailored Expertise for Confident Care:
- 5 sessions throughout the year to use when it's right for you
- Regular Expert Check-ins: Benefit from ongoing expert support tailored to your specific caregiving needs
- Customised Care Plans: We work with you to develop proactive strategies for immediate and future care needs, optimising your loved ones comfort and health
- Navigating Regulatory Changes: Keep abreast of changes with expert advice ensuring you always have the latest information.
- Specialised guidance for post hospital or sudden needs change care planning and service increases
- guidance on eligibility and access to other programs and supports to supplement your home care package.
Seamless Integration of Expertise and Independence: Enjoy the advantages of self-management with the reassurance of having an experienced and independent aged care professional just a call away. Our service reduces stress and empowers you with the knowledge and confidence to manage your home care effectively.
Independence with Expert Backup: We aren’t your home care provider, although we help you understand what to look for, so you can choose the provider that fits your needs perfectly. We are completely independent, aligned only to you, offering unbiased advice to maximize the benefits of your home care package, no matter who your home care provider is.
Step into Confident Self-Management: Imagine handling your home care responsibilities with expert guidance readily available.
Call us or request a call back or to talk with us and see how our Care Management Compass can enhance your experience, making self-management a rewarding journey.
care management compass - FAQ's
Residential Care Pathway Guide
Seeking Support with Residential Care Decisions?
Moving a loved one into residential care is a deeply emotional and complex decision. Wouldn't it be comforting to have an independent expert by your side? Our Residential Aged Care Pathway service offers compassionate guidance to simplify this transition. We are fully independent, never influenced by referral fees or commissions from care providers.
Tailored Support for Your Family:
- Understanding Your Needs: Starting with a thorough consultation, we offer clear, unbiased advice tailored to your unique situation.
- Expert Guidance Over 5 Sessions: We cover everything from assessing care needs and financial planning to settling your loved one into their new home:
- Comprehensive Needs Assessment: Pinpointing care requirements and preferences.
- Financial Clarity: Explaining costs, government subsidies, and funding options.
- Facility Selection: Matching your loved one’s needs with the right residential facilities.
- Family Support and Coordination: Facilitating effective communication and decision-making within the family.
- Transition and Settling In Support: Providing practical help and emotional support during and after the move.
The Power of Family Collaboration: We facilitate family discussions to ensure all voices are heard, helping you make informed and unified decisions.
Key Benefits:
- Reduced Stress: Less anxiety as you navigate the process.
- Informed Decisions: Confidence in your choices with our expert support.
- Family Unity: Strengthened by collective decision-making.
Don’t let the complexities of this significant change weigh you down. With our expert guidance, transition from anxiety to assurance, secure in the knowledge that your loved one is well-cared for and their future is in safe hands.
Call us or request a call back. We will listen to your situation and talk with you about whether the residential pathway guide is right for you.
Residential Care Pathway Guide - FAQ's
We are always here to help. If you aren't sure what might be your best next step, give us a call.