Annette Ross

Experienced Aged Care Quality Leader and Aged Care Advisory Chair

Annette Ross can share knowledge about:

  • Change Management
  • Clinical Governance
  • Clinical Research
  • Risk Management
  • Complaints Management
  • Investigations
  • Continuous Improvement
  • Model of Care
  • Policy and Procedure
  • SIRS (Serious Incident Response Scheme)
  • Aged Care Standards (ACQSC)
  • Accreditation
  • Coroners Investigations
  • Strategic Planning and Operational Efficiency


  • Dementia
  • Falls
  • Infection Control
  • Medication Management
  • Mental Health
  • NDIS (National Disability Insurance Scheme)
  • Palliative Care
  • Wound Management
  • Restrictive Practice
  • Restraint
  • Pressure Injuries
  • Residential Aged Care
  • Community Care
  • Person-Centered Care Practices

About Annette Ross

I have over three decades of dedicated service in the aged care sector, including more than 20 years in senior and executive roles and a commitment to ongoing professional development, including being a Certified Aged Care Advisory Chair.  My approach combines strategic planning with a deep understanding of operational and compliance challenges. Specialising in clinical governance, change management, and continuous improvement, I am driven to empower organisations and their leaders to achieve excellence and sustainability. My goal is to share insights and strategies that elevate care standards and foster a supportive, innovative environment.

Passion for Person-Centered Care: My career in aged care is more than a profession; it’s a calling. I am deeply committed to enhancing the lives of those we serve through person-centered care. This philosophy underpins every strategy, ensuring dignity, respect, and well-being are at the forefront of care delivery.

Innovative Leadership and Strategic Oversight: With a knack for visionary leadership, I’ve spearheaded projects that have revolutionised care models. By embracing technological advancements, I’ve driven efficiency and improved care outcomes, setting new standards in the industry.

Championing Clinical Governance: My dedication to clinical governance has strengthened safety protocols and uplifted quality standards across facilities. This commitment has not only achieved compliance but has also fostered an environment of excellence and trust.

Empowering Teams for Success: Believing in the power of a motivated workforce, I’ve cultivated environments where every team member feels valued and empowered. This approach has been key to improving staff morale, retention, and ultimately, the quality of care provided.

Navigating the Regulatory Landscape: Navigating the complex regulatory landscape of aged care with ease, I ensure that organisations not only meet but exceed compliance standards. This vigilance has safeguarded facilities against risks and fortified their reputations.

Mentoring Future Leaders: I am passionate about mentoring the next generation of aged care leaders. Sharing knowledge and fostering resilience, I aim to leave a legacy of innovation and compassionate leadership in the sector.

A Vision for the Future: Looking ahead, my goal is to continue driving change that aligns with the evolving needs of our aging population. By championing best practices and leveraging new technologies, I am committed to advancing the aged care sector towards a brighter, more sustainable future.