Aged care explained for people, providers and professionals

Programs presented by top Industry Insiders

Feeling Lost in the Aged Care Maze?

Get Answers and Take Control with Insider Information

Navigating aged care is confusing, frustrating, overwhelming and it can seem so hard to get the information we need to ensure the best care for ourselves or our loved ones. 

With Insider Information, you can get practical information that will allow you to take control of your aged care journey, no matter where you are on it.

If you are an older person or a family caregiver of an older person and you want clear, answers, practical next steps and the how to for navigating accessing and getting the support you need, our Aged Care Industry Insiders can help. 

Weekly Wisdom

1 day live workshop

Weekly interactive group coaching sessions

Ever wondered why some people seem to get the care they need, and others are struggling through waiting lists delays and cancelled services? It’s either knowledge or luck.

Our weekly wisdom online sessions provide you the knowledge so you don't need to rely on luck, with easy access to the guidance you need.  These are group information and coaching sessions hosted by our aged care experts.

Every week we do a deep dive into the pressing things you tell us you want to know about.

During these sessions our aged care experts provide information about the topic of the week and there's also a Q&A to answer your pressing questions.

We send out weekly information about forthcoming sessions and you just register for the ones that fit with your needs.  If you can't make it to as session you've registered for, don't worry, we will send you a recording of the information presented and a summary of the questions and answers.

At just $10 these incredible sessions provide the guidance you need, when you need it.  It's easy and there's no ongoing commitment.

Imagine getting all your aged care knowledge in 1 transformative day.

Melbourne    Sydney    Brisbane

Are you feeling overwhelmed by the complexities of the aged care system? Do you want to ensure you or your loved ones receive the best possible care? Our event will  provide the clarity and support you need.

We are excited to invite you to "Aged Care Unveiled," a transformative one-day workshop that will provide those navigating aged care and family caregivers of older people the knowledge and confidence you need to make informed decisions about everything ageing and aged care.

Why Attend Aged Care Unveiled?

  • Gain Clarity Fast: Understand the aged care system with insights from six industry leaders.
  • Expert Advice, No Bias: Receive unbiased, expert guidance and build a roadmap for your unique situation.
  • Real Answers, Real Experts: Get your pressing questions answered by professionals with over 150 years of combined experience.
  • Empower Your Decisions: Learn practical strategies to support you or your loved one's journey through aged care.

Leadership Mentoring

Amidst the challenges of regulatory reforms, compliance and financial constraints, and staffing and skill shortages, aged care leaders are feeling overwhelmed and this results in low morale and constant turnover both of leaders and their teams.

Navigating the complexities of the aged care sector requires strong, confident leaders.

Mentoring provides external, independent guidance that is both objective and deeply insightful. It provides a dedicated time to debrief, focus, plan and celebrate achievements.  Our programs are designed to build leaders’ confidence, enhance their skills, and help them effectively achieve their goals. And strong resilient leaders build strong resilient teams creating a ripple effect that has positive impacts across the organisation.

Leaders who participate in mentoring programs report higher job satisfaction, stay longer in their positions, and perform better than their peers. This not only boosts their confidence but also improves team morale and organisational performance.

Imagine your leaders no longer feeling overwhelmed and instead feeling confident, capable, and motivated.

Wouldn’t it be beneficial to have strong, confident leaders who can navigate the complexities of the aged care sector effectively?

Ready to transform your leadership and organisational success? Contact us today to learn more about our mentoring programs and start building a brighter future for your aged care facility.

Access Expertise When You Need It

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Navigating the complexities of the aged care sector demands consistent, informed decision-making and strong governance.

Most organisations' don't have the necessary level of expertise across all areas of the business to ensure they can easily make informed best practice decisions that are right for their organisation.

To access the necessary expertise many have come to rely on external consultants.  Unfortunately this is expensive so often is not implemented until crisis point resulting in a fail/fix cycle that is detrimental to the business and those working within it.

It's been a challenge to access timely and expert guidance and this uncertainty results in best guess decision making or worse, postponement of action.

Being able to access industry leaders and subject matter experts (SMEs) for fast answers, tailored guidance, and insightful recommendations can transform your operations. This approach is cost-effective, flexible, and tailored to your organisations' specific needs, ensuring you always have the right expertise at your fingertips.

Thrive - 6 Month Program

Thrive is a structured 6-month mentoring program designed to build the skills, capacity, and frameworks necessary for aged care leaders to excel in their roles.

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New or rising leaders in aged care often face overwhelm due to high workloads, regulatory demands, and a lack of support, leading to burnout and high turnover rates.

This constant pressure not only affects the leaders performance but also impacts team morale, leading to disengaged staff and impacts on care and compliance. The cycle of stress and turnover is costly and disrupts the stability of the care environment.

Thrive offers fortnightly one-on-one sessions with an experienced aged care leadership mentor, plus access to subject matter experts (SMEs) as needed. This program provides a supportive framework to reduce overwhelm, build confidence, and enhance job satisfaction. Participants are guided through setting and achieving goals that boost both personal performance and business outcomes.

Elevate - 12 Month Program

Elevate is a comprehensive 12-month program aimed at establishing and achieving specific business performance objectives while developing strong leadership skills.

Leaders in aged care often struggle with long-term planning and execution due to immediate operational pressures, leading to missed opportunities and stagnation in achieving business goals.

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Without the right support and guidance, these leaders may feel isolated and uncertain about their decisions, resulting in inconsistent performance and financial instability for the organisation. The inability to foresee and mitigate risks further exacerbates these issues.

Elevate provides regular one-on-one mentoring sessions over a year, with a focus on achieving specific, measurable business objectives. The program includes access to a curated team of experts for specialised guidance, helping leaders to navigate complex challenges with confidence and clarity. By fostering strategic awareness and driving engagement, Elevate ensures leaders not only perform better but also inspire and retain their teams.

The Insight Hub

 

Do you and your team often find yourself spending hours trying to find the answer to what you should do or unsure of your decisions?

Don't you wish you could just have on tap, the knowledge and experience you need so you had a shortcut to informed decisions?

Our Insight Hub is your solution. This curated private portal provides your organisation with a ‘team behind the team’. You’ll have on-demand access to a range of aged care experts tailored to your specific needs who offer personalised guidance, answers to your pressing questions, practical solutions and new perspectives.  We provide the clarity you need, when you need it.

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Imagine having a dedicated team of experts to guide you through every challenge, enhancing your confidence and decision-making abilities. You’ll feel empowered, supported, and ready to tackle any issue with clarity and assurance.

Wouldn’t it be easier to have instant access to expert advice, reducing your stress and ensuring consistent, informed decisions?

Join the Insight Hub today and transform the way you navigate the aged care sector.

Quality Advisory Body Advisors

Do you wonder where you're going to find the expertise needed to obtain best practices within your Quality Advisory Body (QAB)?

Are you concerned about the potential risks, costs and the value you’re getting from this new and important governance structure?

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Our Quality Advisory Body Advisors service is designed to lift the value of your QAB. By providing independent experts who can participate in your QAB, we offer guidance and recommendations that mitigate risks, provide best practices knowledge, and build your internal skills and capacity. With industry leading subject matter experts across the realm of aged care clinical and quality areas, this service ensures you meet and exceed compliance requirements cost-effectively.

Imagine transforming your QAB into a powerhouse of best practice and compliance excellence. With our experts on your team, you’ll gain confidence in your governance structures and see a significant reduction in risk and uncertainty.

Wouldn’t it be reassuring to know your QAB is backed by industry leaders?

Enhance your Quality Advisory Body today with our expert advisors.

Webinar Series: Aged Care 360

Are you new to or want to be in a senior role in the aged care industry?

This holistic training is packed with insider knowledge, and will help you perform your role with more confidence, capability and a more informed perspective.

Are you entering the aged care industry into a management, executive or board role and have a lot of subject matter expertise and experience under your belt—but not a lot of industry-specific knowledge?

Are you already employed in the industry, eager to be promoted to a senior role, and want to brush up beforehand?  After all, the Australian aged care industry is  one of the most highly regulated industries with complex care environments.

We’ve packaged all the information you need, presented by senior-level industry experts. So you don’t need to scour the web to fill the gaps in your knowledge.

Join us in Aged Care 360 to learn what you didn't know you didn't know, get well-rounded industry knowledge and have your burning questions answered by leading Industry Insiders.

Over 6 training sessions, our Insiders will cover:

Past, Present and Future of Aged Care in Australia 

A look at the history of aged care in Australia, the current reform and the impending changes which shape the business of aged care.

Aged Care Accreditation and Quality

Gain a concise introduction to the standards and accreditation processes and how they apply to the business of aged care in Australia.

Clinical Governance for Non-Clinicians

Every staff member is responsible + accountable for the delivery of safe, effective, high-quality care, not just the nurses. How do you do this without clinical knowledge?

The Aged Care Consumer

Who are our customers, and what are their needs, motivations, fears, and expectations?

Aged Care Funding

An overview of government funding and consumer contribution components and the drivers that underpin revenue..

The Aged Care P&L

A look at the key drivers, types of income and costs found in aged care and how it all fits together.

What you’ll get:

  • One group training per week led by an industry Insider—each session includes a 30-minute webinar and Q&A.
  • Recordings of each session to keep—so you can come back to any of the content at any time, or catch up at your convenience if you cannot make a group training session live.

This training is perfect for:

  • Leaders, managers, executives and board members new to aged care seeking to enhance their skills, industry knowledge and performance.
  • Anyone already in the industry and looking to brush up their industry knowledge and advance their career.
  • Anyone wanting to transition from another industry to the aged care sector (perhaps you’re currently a Hotel Manager and want to move into an aged care Facility Manager role instead).

Gain a comprehensive understanding of the aged care industry and learn “insider information” you don’t know you don’t know!

Get your Essential Aged Care Knowledge and Toolkit

Navigating the aged care system can be incredibly frustrating and time-consuming. For those working within the health care system, it can be disheartening to see them struggle to manage, find their way or take hours of your time assisting your clients through it.

This one day will provide you with the knowledge, tools and resources you need to know.  You'll learn about the programs available (it's not just residential and home care packages!) and the eligibility criteria and referral pathways. You'll learn the answers to the questions that people have before and throughout their journey navigating aged care so that your clients have the knowledge of their next steps and the information that will enable them to get action.  Imagine being able to seamlessly help your clients and their family caregivers to easily know what to do.

You'll get a comprehensive toolkit specifically designed for health care professionals with information, contacts, links and templates for your clients no matter where they are on their journey.  This will be the only resource you'll need to simplify your support and make sure your clients get the care they are entitled to and need.

Aged Care Unveiled gives you the knowledge and tools to help older people and their families, no matter where they are on their aged care journey.

Melbourne - Tuesday September 3rd

Sydney -  Wednesday October 9th

Brisbane - Wednesday November 13th