Driving Operational Efficiency Through Data and Technology 

Hi there, I’m Amit Nikam, a dedicated Business Analyst with a passion for optimising operations through technology and data-driven insights. 

Professional Experience:
With over 20 years of experience, I’ve honed my skills in identifying inefficiencies and implementing innovative solutions to drive operational excellence. My expertise spans various industries, where I’ve led projects to streamline processes and improve decision-making. 

My experience spans from setting up comprehensive business intelligence systems to driving process automation initiatives that have dramatically improved decision-making and operational workflows.

Within Aged Care, my leadership in establishing a business intelligence team and implementing cutting-edge data solutions revolutionized how care quality and efficiency were managed for the organisation. We achieved remarkable improvements in resource utilisation and financial management, directly impacting the quality of care provided.

Within the logistics and transport industry, my focus was on eliminating manual processes through the deployment of advanced planning and forecasting tools, enhancing accuracy and efficiency across the board. These initiatives not only improved the bottom line but also freed up valuable resources to focus on core care delivery services. Applied to the logistics of home care this experience has been invaluable in improving efficiency of the complex rostering of staff to home care clients to reduce travel and unbillable time.

Technical Proficiency:
I’m proficient in a range of tools and technologies, including data analytics platforms, business intelligence tools, and automation software. I leverage these tools to extract valuable insights and drive strategic initiatives. 

Leadership & Achievements:
As a proactive problem-solver, I’ve consistently delivered results that exceed expectations. Whether it’s mentoring junior analysts or leading cross-functional teams, I’m dedicated to driving positive change and achieving organizational goals. 

I am passionate about making a meaningful difference through data-driven strategies, enhancing operational effectiveness, and ultimately, enriching the lives of those in care.