Consumer Rights and Decision-Making
All About The New Aged Care Supporter Role. Who Can Make What Decisions Related To Aged Care?
Aged Care is complex – who can make what decisions when it comes to aged care? There’s a new Registered Supporter role in aged care – what does this mean? This video explains exactly what it is, why it’s important, and what you need to know if you help an older person manage their care.…
Read MoreWill I Lose Services Under Support at Home – What Grandfathered Clients Need to Know
If you’re already receiving a Home Care Package, you’ve likely heard that you’ll keep your funding under Support at Home from 1 July 2025. And while that’s true — there are important changes you still need to be ready for. From service restrictions to pricing shifts and self-management changes, many people could end up with…
Read MoreResidential Aged Care: How Aged Care Works – Step by Step
Considering residential aged care — but don’t know where to start? In this video, I walk you through the full residential aged care journey step-by-step — based on decades of real-world experience in aged care. Most families only learn about aged care when a crisis hits — but starting earlier gives you more choices, more…
Read MoreConsumer-Directed Care: Are We Really Equipped to Direct Our Own Care?
Australia’s aging population means more families are stepping into the role of caregiver. This journey can be rewarding, but navigating the complexities of aged care can feel overwhelming. Unfamiliar terms, endless choices, and financial concerns all contribute to stress and uncertainty. The Challenges of Aged Care: A System of Options: Home care packages, residential care,…
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