Aged Care Leadership Academy

Aged Care Specific Leadership Training & Coaching

Amidst the challenges of regulatory reforms, compliance demands, and financial constraints, aged care leaders are increasingly feeling overwhelmed. This has led to low morale and high turnover rates across the sector. Navigating the complexities of aged care requires strong, confident, and capable leadership.

The Aged Care Leadership Academy was founded to address the specific needs of developing aged care leaders—whether transitioning from clinician to manager or stepping into the sector from another industry. Our programs are designed to tackle the unique challenges of aged care, equipping leaders with the tools, knowledge, and networks they need to excel.

At the heart of the Academy is a focus on helping participants develop their own authentic leadership style while building aged care-specific expertise. Our knowledge modules are underpinned by a practical relationship to the Aged Care Standards, ensuring participants can confidently meet industry requirements. We believe that great leadership isn’t about fitting into a mould—it’s about recognising your strengths, honing them, and leading with clarity and purpose.

To recognise participants’ achievements, we provide a Certificate of Completion for each program. While not an accredited qualification, this certificate signifies dedication to professional growth and enhanced leadership capabilities in aged care.

The Academy brings together highly respected aged care leaders, specialist leadership coaches, and subject matter experts to deliver transformative learning experiences. Through a masterclass series, coaching programs, interactive workshops, and the Aged Care 360 webinar series, participants gain unparalleled insights and practical skills.

Graduates of the Aged Care Leadership Academy will gain:

  • Practical Leadership Skills: Learn how to lead teams effectively, navigate change, and foster a positive workplace culture.
  • Industry-Specific Insights: Understand the nuances of aged care regulations, compliance, and operational challenges from seasoned experts.
  • Peer Support and Networking: Connect with like-minded leaders to share experiences, overcome challenges, and explore solutions together.
  • Strategic Vision Development: Build the capacity to anticipate future trends, think ahead, and drive organisational success in a competitive sector.

The Aged Care Leadership Academy is committed to elevating the future of aged care by building the capacity of today’s leaders and empowering them to create meaningful change within their organisations.

Take the next step in your career while shaping the future of aged care. - Ask about out Aged Care Leadership Academy Programmes today. 

Leadership Coaching & Mentoring

Who has a coach?  From business to sport it's the top tier who understand the value of coaching to achieve outstanding performance,  and satisfaction.  It's the perspective, reflection, focus and accountability from a coach that transforms good to great.

While training provides information, mentoring provides external, independent guidance to help aged care leaders bridge knowledge gaps, build resilience, enhance decision-making, and improve organisational performance. Our programs focus on developing leaders who can effectively manage aged care quality, governance, fiscal responsibility and compliance while delivering exceptional care.

By investing in leadership development, aged care facilities can improve staff retention, enhance resident satisfaction, and achieve long-term sustainability. Our mentoring programs are designed to empower leaders to overcome challenges, drive positive change, and create a thriving aged care environment.

Key benefits of our mentoring programs include:

  • Enhanced leadership capability and decision-making
  • Improved staff morale and retention
  • Optimised organisational performance and financial stability
  • Strengthened aged care governance and compliance
  • Reduced stress and burnout for aged care leaders

Coaching elevates performance whether for new leaders or experienced.

Imagine your leaders feeling confident, capable, and motivated and  driving your aged care facility towards success.

Imagine your internal HR, Quality, Finance, Funding and other resources now aimed at innovation and improvement not fire fighting!

Imagine attracting the best candidates because they know you're investing in their growth, performance and satisfaction.

Let Insider Information be your partner in achieving this.

Thrive - 6 Month Program

Thrive is a structured 6-month mentoring program designed to build the skills, capacity, and frameworks necessary for aged care leaders to excel in their roles.

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New or rising leaders in aged care often face overwhelm due to high workloads, regulatory demands, and a lack of support, leading to burnout and high turnover rates.

This constant pressure not only affects the leaders performance but also impacts team morale, leading to disengaged staff and impacts on care and compliance. The cycle of stress and turnover is costly and disrupts the stability of the care environment.

Thrive offers fortnightly one-on-one sessions with an experienced aged care leadership mentor, plus access to subject matter experts (SMEs) as needed. This program provides a supportive framework to reduce overwhelm, build confidence, and enhance job satisfaction. Participants are guided through setting and achieving goals that boost both personal performance and business outcomes.

Elevate - 12 Month Program

Elevate is a comprehensive 12-month program aimed at establishing and achieving specific business performance objectives while developing strong leadership skills.

Leaders in aged care often struggle with long-term planning and execution due to immediate operational pressures, leading to missed opportunities and stagnation in achieving business goals.

Without the right support and guidance, these leaders may feel isolated and uncertain about their decisions, resulting in inconsistent performance and financial instability for the organisation. The inability to foresee and mitigate risks further exacerbates these issues.

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Elevate provides regular one-on-one mentoring sessions over a year, with a focus on achieving specific, measurable business objectives.

The program includes access to a curated team of experts for specialised guidance, helping leaders to navigate complex challenges with confidence and clarity.

By fostering strategic awareness and driving engagement, Elevate ensures leaders not only perform better but also inspire and retain their teams.

Contact us today to discover how our leadership programs can elevate your management and change the trajectory of your aged care organisation.

As an experienced aged care manager, I thoroughly enjoyed learning many new and valuable skills from Tanya’s vast management experience in the industry. Tanya has a relaxed yet very professional style of mentoring that puts you instantly at ease, so you can’t help but learn from her. Her knowledge and understanding of management roles within Residential Aged Care are realistic, practical, contemporary and the perfect balance of both business and resident focussed. Tanya is very clever, clear teacher and she genuinely takes pride in supporting others to succeed

Melina - Facility Manager

I have thoroughly enjoyed my time working with Tanya.  She was great in setting up goals and keeping focus and celebrating those milestones.  Her communication both written and verbal helped me to accomplish my goals.  Aged care is challenging but her engagement kept me driven, connected and feeling supported and informed to manage the difficult times.  She is innovative, problem solving and has a growth mindset but delivers with empathy and patience.  She is very passionate about the work she does and motivates and inspires people to engage and have a clear vision.

Amanpreet - Facility Manager/Consultant

It has been a pleasure to know and work with Tanya.  Her guidance and teachings have played a pivotal part in developing the skills I have today.  Tanya’s knowledge and insight along with her willingness to share her experienced has influenced the career development of many and the clinical and operational success of organisations.  She takes great satisfaction and pride in coaching towards and achieving positive outcomes.  Her situational awareness allows her to get to the root cause with ease, to simplify processes and guide actions that make a difference.

Melissa - Facility Manager

Aged Care 360

Are you new to or want to be in a senior role  in the aged care industry?

This holistic training is packed with insider knowledge, and will help you perform your role with more confidence, capability and a more informed perspective.

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Are you entering the aged care industry into a management, executive or board role and have a lot of subject matter expertise and experience under your belt—but not a lot of industry-specific knowledge?

Are you already employed in the industry, eager to be promoted to a senior role, and want to brush up beforehand?  After all, the Australian aged care industry is  one of the most highly regulated industries with complex care environments.

We’ve packaged all the information you need, presented by senior-level industry experts. So you don’t need to scour the web to fill the gaps in your knowledge.

Join us in Aged Care 360 to learn what you didn't know you didn't know, get well-rounded industry knowledge and have your burning questions answered by leading Industry Insiders.

Over 6 training sessions, our Insiders will cover:

Past, Present and Future of Aged Care in Australia 

A look at the history of aged care in Australia, the current reform and the impending changes which shape the business of aged care.

Aged Care Accreditation and Quality

Gain a concise introduction to the standards and accreditation processes and how they apply to the business of aged care in Australia.

Clinical Governance for Non-Clinicians

Every staff member is responsible + accountable for the delivery of safe, effective, high-quality care, not just the nurses. How do you do this without clinical knowledge?

The Aged Care Consumer

Who are our customers, and what are their needs, motivations, fears, and expectations?

Aged Care Funding

An overview of government funding and consumer contribution components and the drivers that underpin revenue..

The Aged Care P&L

A look at the key drivers, types of income and costs found in aged care and how it all fits together.

What you’ll get:

  • One group training per week led by an industry Insider—each session includes a 30-minute webinar and Q&A.
  • Recordings of each session to keep—so you can come back to any of the content at any time, or catch up at your convenience if you cannot make a group training session live.

This training is perfect for:

  • Leaders, managers, executives and board members new to aged care seeking to enhance their skills, industry knowledge and performance.
  • Anyone already in the industry and looking to brush up their industry knowledge and advance their career.
  • Anyone wanting to transition from another industry to the aged care sector (perhaps you’re currently a Hotel Manager and want to move into an aged care Facility Manager role instead).

Gain a comprehensive understanding of the aged care industry and learn “insider information” you don’t know you don’t know!